Effective Date: 2025
At Phaloanaire, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using the Phaloanaire website (“Website”) and our services (“Services”), you consent to the practices outlined in this Privacy Policy.
We collect personal information that you provide to us when you:
Create an account
Subscribe to our newsletter
Contact us through our website forms
Make a purchase or inquiry about our Services
Participate in surveys, promotions, or other activities
The types of personal information we may collect include:
Contact Information: Your name, email address, phone number, company name, etc.
Billing Information: Credit card information, billing address, and payment history (for paid services).
Technical Information: IP address, browser type, operating system, and other technical details related to your device or connection.
We may use your personal information for the following purposes:
To provide and improve our Services
To communicate with you, including responding to inquiries or providing updates
To process payments and deliver Services
To send you promotional offers, updates, or newsletters (with your consent)
To improve the functionality and performance of our Website
To comply with legal obligations and resolve any disputes
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in delivering our Services (e.g., payment processors, hosting providers, email marketing services).
Legal Compliance: We may disclose your information when required by law, such as in response to a court order or a government request, or to protect our rights or the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred as part of that transaction. We will notify you of such changes via our Website or other communication methods.
We use cookies and similar tracking technologies to enhance your user experience and analyze how you interact with our Website. Cookies are small data files stored on your device that help us remember your preferences and improve functionality. You can control the use of cookies through your browser settings. However, if you disable cookies, certain features of the Website may not function properly.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Depending on your location, you may have the following rights regarding your personal information:
Access: You can request to see what personal information we have collected about you.
Correction: You can request to correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at info@phaloanaire.com
Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our Website and Services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.
If you are accessing our Website or Services from outside Lesotho, please be aware that your information may be transferred to, processed, and stored in Lesotho where our servers are located. By using our Website or Services, you consent to the transfer of your information to countries outside your own.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Phaloanaire
phaloanaire.com